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1. When is the next City Council meeting?

The City Council meets the second, third and fourth Mondays of most months at 6:00 pm at City Hall.
The schedule is available at www.cityofroseville.com/2227/Meeting-Schedule [More Information]

2. Where is City Hall located?

The address for City Hall is:

2660 Civic Center Drive
Roseville, MN 55113

City Hall is located on the corner of Lexington Avenue and County Road C. The main phone number for City Hall is 651-792-7000.

3. Where can I find City budget information?

Information about Roseville's budget can be found on the home page of the City's website as well as on the City Council home page. More Information

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1. Does the facility accept plant donations?

Yes, there are several ways to donate to the Muriel Sahlin Arboretum. For specific needs, please contact Jim Taylor at 651-792-7107.

2. Are there volunteer opportunities?

Yes, we have several volunteer opportunities. For more information please contact Roseville's volunteer coordinator at 651-792-7028.

3. How long has the arboretum been here?

The arboretum first opened in 1991.

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1. How long does it take to get a permit?

Commercial permits require a minimum of 10 business days for staff review. Some residential permits can be issued immediately over the counter,  including roofing, re-siding, HVAC, plumbing, and window replacements. Permits that require plan approval generally take five to seven business days for staff review. Examples include garages, additions, remodeling, decks, and others. Projects that involve variances or other land use requirements may require more time for review.

2. What types of repairs or home improvement work require a permit?

Permits are required when permanent repairs or improvements are made to a structure and the work is regulated by state or local codes and ordinances. Examples of work requiring a permit include, but are not limited to:

Additions, Remodeling, Basement Finishes, Garages, Sheds, Decks, Driveways, Exterior Doors, Retaining Walls, Fences (over 4 feet in height), Roofing, Siding, Windows, Grading/Filling, Mechanical systems changes/additions, Electrical system changes/additions

View All Building Permits

3. Do I need to get an inspection before I sell my home?

No, the City of Roseville has no Truth in Housing requirements.

4. Do I need a permit to repair my deck?

Minor repairs to decks such as replacing a few boards do not require a permit. Larger repairs, such as installing all new decking, or a new guardrail, would require a permit. It is always best to consult an inspector prior to starting work that you assume requires no permit.

5. Can I do my own electrical and plumbing work or do I have to hire a contractor?

Homeowners may perform their own plumbing and electrical work on a home they reside in provided they obtain a permit and have the work inspected.

6. How long is a permit valid?

Permits issued for an addition or improvement to a single family residence and for accessory buildings are valid for a period of 180 days from the date of issuance (provided construction has begun within 90 days of issuance) with the exception of electrical permits, which are valid for 1 year from the date of issuance. Contact the Building Division for information regarding extensions.

7. What are the estimated costs to develop a new single family home in Roseville?

Please review this chart for more information.

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1. Where is Cedarholm located?

2323 Hamline Avenue N in Roseville, just north of Highway 36.

2. What are Cedarholm's green fees?

Check the fees page for more information. Fees Information

3. Can my company hold a tournament at Cedarholm?

Yes, please check the Tournaments page for additional information. Tournaments Information

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1. How far in advance can I book a tournament?

Golf tournaments can be booked from two weeks to six months in advance.

2. How many people are required to hold a tournament?

A minimum of 16 golfers.

3. Are food or concessions available?

Cedarholm's grill offers burgers, brats,  chicken tenders, deli wraps, pizzas and several beverage options.

4. Is there space to hold a post-tournament social?

The community room is available to rent for $40 per hour. Reservations must be made in advance.

5. Are driving carts available?

Cedarholm has driving carts available for $12 per cart

6. Are rental clubs available?

Yes, right- and left-handed clubs are available to rent for $6 each.

7. Do you offer a golf and food package?

Food and golf packages can be arranged in advance through the community building manager.

8. Can we have on course contests?

Yes, the clubhouse manager will help you with this (longest putt, closest to the pin, etc...).

9. Is there a fee for having a tournament?

No, just green fees or food and golf package fees.

10. Can tournaments have a shotgun start?

Golfers can have a shotgun start. A course clear fee will be applied.

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1. When is the next council meeting?

The Council meets most Mondays at 6:00 p.m. at Roseville City Hall. The meeting schedule is available here.

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1. How long can I keep a storage pod in my driveway?

Generally, storage pods are allowed on private property for 30 days. If the pod is necessary due to a building project, it is allowed as long as there is an open building permit.

2. Where in my yard can I park my boat?

Boats on trailers may be stored in a side or rear yard area and need not be on a hard surface. Boats on trailers, which are under 20' in length, may also be parked/stored on front yard driveways.

3. Do notices of city code violations include a fine?

Notices are simply a reminder that something needs to be corrected on a property. These are not tickets or citations and do not include fines. A fine and/or court citation do become possibilities on properties if corrections are not completed after multiple requests have been made.

4. Can I store a cord of firewood for the winter in my driveway?

Roseville City Code allows the outside storage of firewood. It must be placed in a side or rear yard, neatly stacked 6" off the ground and limited to 6' in height.

5. My neighbor has an old car in his back yard that doesn't run and is an eyesore. Is this allowed?

All vehicles must be licensed, in operable condition and be parked on an improved driveway surface. Cars or trucks stored on the grass would be in violation of City Code. Vehicles in any condition would be allowed if parked inside a garage out of public view.

6. Can I store materials or equipment for my home-based business in my back yard?

Home occupations are regulated by Roseville's Zoning Ordinance. The storage of business equipment, materials or vehicles (of over 2000 lb. rating) is not allowed on residential property. Please see Section 1004.01 G of Roseville's Zoning Ordinance which regulates Home Occupations.

7. Can I store odds and ends out behind my garage if I cover them with a tarp so they can't be seen?

Roseville's City Code does not allow the outside storage of household items, construction materials, car parts or unusable equipment, etc., even if it is covered by a tarp. Some residents have placed items behind a garage or shed out of their own view but in view of neighbors. This often generates complaints to the city.

8. Can I expand my driveway using rock or gravel instead of asphalt?

Driveway areas used for the parking of vehicles are required by city code to be asphalt, concrete or pavers. This eliminates silt erosion into storm sewers and dust. A permit is required to replace or expand a driveway.

9. Can I store a trailer in my driveway?

Class A and B trailers may be stored in driveways for up to 3 days and then must be removed. These types of trailers may, however, be stored in side and rear yards with no time limitations.

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1. What sites are available for development?

Contact a city planner at 651-792-7073. Development Opportunities

2. Does a contractor need a city license?

All mechanical permits, sign permits, and any type of commercial building permits require a City Contractor license. Other types of work are covered by state electrical, plumbing, or building contractor permits. 

3. How do I find my property line?

Before installing a fence or doing some landscaping it’s important to know where your property line ends and your neighbor’s property begins. Homeowners can use a metal detector to locate buried iron monuments in the four corners of the property. This isn't an actual, legal survey but it provides the homeowner with an approximation of where property lines are located. 

If there is a dispute about property lines, homeowners are advised to obtain a legal survey by hiring a professional surveyor. Unfortunately, the city is not able to help resolve property line disputes. 

 Visit cityofroseville.com/3229/Surveying or call 651-792-7004 for questions about surveying and a list of licensed surveyors that service Roseville.

4. Which contractors can I use to remove a tree on my property?

The City maintains a list of licensed tree removal services on an annual basis. Contact one of the companies on the following list: Tree Removal Contractors

5. Can I trim parts of a neighbor's tree growing over my yard?

In some cases. Contact the Code Compliance Officer for more information. Email

6. How can I find out if a well on my property has been capped?

Contact the Well Management Program, part of the Minnesota Department of Health at 651-201-4600.

Well Management Program

7. Do I need to register my rental property?

1- to 4-unit rental properties are required to be registered with the City. Larger multifamily rental properties with 5 or more units require a license from the city. Rental Housing information

8. Where can I find the property ID for a newly-created parcel?

If the property ID has been issued by Ramsey County, it will display in MapRamsey. Property ID numbers are created and maintained by Ramsey County, not the City of Roseville.

Ramsey County Property Information

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1. What is City of Roseville Resolution No. 11725?

Resolution No. 11725 is a resolution adopted by the City Council on Monday, July 20, 2020 to amend local emergency order to require the use of face coverings within the City of Roseville, Minn.

All individuals, while present within the City of Roseville, shall wear a face covering in indoor areas accessible to the public, unless specifically exempted. Indoor areas accessible to the public shall include: 

Restaurants and Bars. These establishments shall include in their COVID-19 Preparedness Plan that all customers are required to wear a. 

Spaces of Public Accommodation. Owners and managers of spaces of public accommodation must include in their COVID-19 Preparedness Plan that all employees are required to wear a face covering when the individual is within any area open to the public or within six feet of another person. Customers of these establishments shall be required to wear a face covering before entering the spaces of public accommodation and must wear the face covering until exiting. 

Public Transportation. Users of public transportation are required to wear a face covering before boarding a bus and wear the face covering until the user exits the bus.

Entertainment Venues. Users are required to wear a face covering when the user is within six feet of another person. When the user is seated and not within six feet of a person they can remove the face covering, but must wear the face covering when walking to or from their seat and while standing in or walking through public areas such as lobbies and restrooms. 

Common Spaces in Multi-Family Residential and Multi-Tenant Office Buildings. Residents of multi-family housing buildings, and their guests; and tenants, employees and their guests in multi-tenant office buildings shall wear a face covering when in common spaces such as hallways, corridors, lobbies, restrooms, mail rooms, elevators, trash and recycling rooms, fitness rooms, recreation rooms, laundry rooms and other space owned and used in common by the residents, employees and tenants of the building.

City Facilities. All users of City of Roseville facilities shall wear a face covering at all times while within the premises of such facilities.

2. When does the resolution requiring face coverings go into effect?

The resolution goes into effect on Monday, July 27, 2020 at 12:01 a.m.

3. Are there exceptions to the requirement to wear face covering?

Yes. The resolution features several exemptions, including:

• Facilities operated by the County, State or Federal Government
• Personal Care Services/Salons that already have State face covering requirements
• Medical facilities that already have face covering requirements
• Children 5 years of age or younger
• Individuals actively eating or drinking.
• Individuals temporarily removing the face covering for identification purposes
• Individuals unable to wear a face covering due to medical, disability, or developmental reasons
• Individuals speaking to an audience, whether in person or through broadcast, as long as the speaker remains six feet or more away from other individuals
• Individuals speaking to someone who is deaf or hard of hearing and requires the mouth to be visible to communicate
• Participants in youth sports, as defined by the City of Roseville, are exempt from this Order but subject to all requirements under the State’s Executive Orders
• Indoor athletic facilities shall follow CDC and Minnesota Department of Health guidelines. Patrons are not currently required to wear face coverings or masks while actively participating in permitted athletic activities, but are encouraged to wear face coverings when not actively training.
• Places of worship
• Public and private school facilities

4. What are some examples of indoor areas accessible to the public?

Examples include retail stores, rental establishments, City of Roseville government buildings, and service establishments as well as recreational facilities and service centers. This definition includes establishments and facilities that offer food and beverage not for on-premises consumption, including grocery stores, markets, convenience stores, pharmacies, drug stores, and food pantries.

5. Does the order apply to common areas of bars and restaurants?

Yes, patrons of bars and restaurants are required to wear face covering when not seated at a table.

6. Does the order apply to athletic facilities like gyms or the Roseville Skating Center?

No. Indoor athletic facilities shall follow CDC and Minnesota Department of Health guidelines. Patrons are not currently required to wear face coverings or masks while actively participating in permitted athletic activities, but are encouraged to wear face coverings when not actively training.

7. Does this policy apply to common areas of Rosedale Center?

Yes. Rosedale Center is considered a retail establishment.

8. Does the policy apply to common areas of hotels?

Yes. Owners and managers of spaces of public accommodation must include in their COVID-19 Preparedness Plan that all employees wear a face covering when the individual is within any area open to the public or within six feet of another person. Customers are required to wear a face covering before entering the spaces of public accommodation and must wear the face covering until exiting.

9. Does the policy apply to “back-of-house” areas of retail businesses, like stock rooms and employee break rooms?

Yes. Owners and managers of spaces of public accommodation must include in their COVID-19 Preparedness Plan that all employees wear a face covering when the individual is within any area open to the public or within six feet of another person.

10. Where do I have to wear a face covering in multi-family buildings (apartments/condominium buildings)?

Residents of multi-family housing buildings, and their guests shall wear a face covering when in common spaces such as hallways, corridors, lobbies, restrooms, mail rooms, elevators, trash and recycling rooms, fitness rooms, recreation rooms, laundry rooms and other space owned and used in common by the residents, employees and tenants of the building.

11. What are the face covering requirements inside office buildings?

Tenants, employees and their guests in multi-tenant office buildings shall wear a face covering when in common spaces such as hallways, corridors, lobbies, restrooms, mail rooms, elevators, trash and recycling rooms, fitness rooms, recreation rooms, and other space owned and used in common by the employees and tenants of the building.

12. Who should I call if I have concerns about a business not requiring customers to wear face coverings?

Please call the City of Roseville Administration office at 651-792-7001 to report a business that is not requiring customers to wear a face covering. City staff will follow up directly with the business to ensure compliance with the face covering order.

13. Who should I call if I am concerned about an individual not wearing a face covering in an indoor area accessible to the public?

You should first make the employees of the place of business aware of the situation.  They will ask the customer to put on a face covering or leave. If that person does not leave, the business can call the Roseville Police Department’s non-emergency line, 651-767-0640. Police will do their best to respond, though other types of calls may be prioritized first. Police will seek voluntary compliance. If that fails, police may trespass the individual from the business at the request of the business owner.

14. Who should I call if I am a store owner or manager who wants to report a customer that refuses to wear a mask?

Please ask the person to leave your business. If the person refuses, call the Roseville Police Department’s non-emergency line, 651-767-0640. Police will do their best to respond, though other types of calls may be prioritized first. Police will seek voluntary compliance. If that fails, police may trespass the individual from the business at the request of the business owner.

15. Are store owners/managers and other places of public accommodation required to post notices of Roseville’s emergency order requiring face coverings?

Yes. Owners or managers of property subject to this order shall post written notice of this order at all points used by the public to access the property. The city has downloadable notices at www.cityofroseville.com that are available for printing and use by businesses.

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1. How do I vote by absentee ballot?

Voting Options

In addition to voting at the polling place on election day, voters can vote early, either through the mail or in person.

Voting through the mail

Complete an application at rcelections.org and a ballot will be mailed to you, or call 651-266-2171 to request an application. Once you complete the application and mail it to Ramsey County, a ballot will be mailed to you.

Absentee/early voting at Ramsey County Elections Office and the Ramsey County Library in Roseville begins 45 days before the election.

• Ramsey County Elections
  • 90 West Plato Blvd, St. Paul
• Ramsey County Library in Roseville
  • 2180 Hamline Ave N

Ramsey County will offer early voting at several locations throughout Ramsey County the week before the general election. Visit rcelections.org or call 651-266-2171 for hours and locations of the early voting locations.

Absentee Ballot Application

2. Where do I vote?

Roseville is divided into 11 precincts. Check out the Minnesota Secretary of State's Poll Finder to see a sample ballot or to locate your polling place.

Precinct Finder

3. How do I register to vote?

You may register any time up to 20 days prior to an election or register at the polls on Election Day. A person can register online at www.MNVotes.org.

How to Register to Vote

4. How do I become an election judge?

Ramsey County hires and trains all election judges. Call 651-266-2219 or visit rcelections.org to get information about applying to be an election judge.

5. What hours are the polls open?

Polls are open from 7:00 a.m. to 8:00 p.m. on each Election day.

6. When’s the next election?

The primary election will be August 9, 2022 and the general election will be November 8, 2022. Polls will be open from 7:00 a.m. to 8:00 p.m.

7. What are the rules about posting campaign signs?

Roseville City Code 1009.3E states: 1. In years when a state general election is held, political signs may be posted 46 days before the primary election until 10 days following the state general election. Any such signs must be removed by those responsible for their being posted. 2. In years when no state general election is held, if there is a primary for any office, political signs for all offices may be posted no more than twenty one (21) days before the primary election. When there is no primary for any office, such signs may be posted not more than twenty one (21) days before the general election. All such signs must be removed by those responsible for their being posted within five (5) days following the general election. Said political signs shall not exceed twelve (12) square feet gross area. 3. Political signs shall be set back at least fifteen feet (15') from the outside edge of any street or back of curb of all city and county streets. 4. Political signs shall not be placed so as to cause a hazard to public safety. 5. Political signs shall not be placed on any property without permission of the property owner. 6. Political signs shall not be located on any city owned property. 7. Signs in violation of above provisions may be removed by city staff and stored for two (2) weeks. After two (2) weeks, unclaimed signs will be disposed of by the city. (Ord. 1165, 2-12-1996)

8. Whom do I call if I have a complaint about a sign?

Residents are encouraged to contact the candidate and ask him/her to remove any signs that are illegally placed. Residents can call Code Enforcement at 651-792-7014. They will respond as time allows.

9. Where can I get election results?

Election results are compiled by Ramsey County and are available on their website.

Election Results

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1. Where can I get information about my utility bill?

The City of Roseville provides water, sewer, storm sewer and recycling services to residential and commercial properties in Roseville. Please see the Utility Billing Information page or call 651-792-7196 to learn about services and to sign up for auto pay.

Utility Billing Information Page

2. What are the City's business licensing requirements?

The city licenses a variety of businesses, from amusement devises to veterinarian centers. Call 651-792-7036 or visit Business Licenses for details.

Business Licensing

3. Where can I get information on my property value and property taxes?

Ramsey County is responsible for setting property values. Contact them at 651-266-2000 or visit their website

Ramsey County Property Info

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1. Can I get a home fire inspection?

Yes, call Fire Inspector Sam Baker at 651-792-7342 or click to send him a message. Contact Sam Baker

2. Can I get help installing a smoke detector?

Yes, call Fire Inspector Sam Baker at 651-792-7342 or click to send him a message. Contact Sam Baker

3. How many calls do you answer per year?

The Roseville Fire Department typically responds to more than 4,700 calls every year. The majority of calls are for medical assistance.

4. Why do firefighters break windows and chop holes in roofs?

It may look like we just like to take out our aggressions, but there is a reason. Broken windows and roof venting allow smoke and heat to escape, causing less damage and allowing firefighters to better do their job.

5. Is firefighting a male -only profession?

No. Most fire departments, including ours, have a mix of male and female firefighters.

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1. How do I reserve a park (picnic) shelter?

Roseville has four shelters in Central Park. Outdoor park shelter reservations begin the first working day after January 1. A person can reserve a space online at Parks and Recreation at call 651-792-7006.

Information on individual shelters

2. Where can I take my yard waste and brush?

Ramsey County operates compost sites for disposal of leaves, grass, brush and other yard waste. Sites are open year round with limited hours from December to March. Roseville's leaf recycling site only accepts leaves and is open in the spring and fall.

Ramsey County Yard Waste Sites

3. Who do I call if there's an issue with the sewer?

If you have a sewer backup, the first thing to do is call the City. During the workday, call 651-792-7004, and after hours call 651-767-0640. If it's an emergency call 9-1-1.

We will send someone out to determine whether the blockage is in the homeowner’s sewer line or in the City’s sewer main.

If the blockage is in the homeowner’s sewer line (connection from the home to the sewer main), the homeowner is responsible to contact a plumber and pay any cleanup or repair costs.

4. When is the Clean Up Day?

The Clean Up Day is the fourth Saturday in April of each year.

More...

5. Where can I recycle electronics?

Ramsey County provides an extensive list of no-cost  or low-cost recycling options. 

[More Information]

6. What are the hours for open skating/hockey at the Skating Center?

The hours vary so check facility schedules or call the Skating Center Facility Hotline at 651-792-7191 for daily updates.

Facility Schedules

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1. What happens to the bees during the winter?

The bees in the outdoor hives huddle together around their queen and vibrate to keep warm. They eat the honey stored in their honeycomb to get energy to survive. Unfortunately, the bees in our indoor Observation Hive are not so lucky. They don’t store enough honey in such a tiny space, so they eventually die as winter temperatures decrease. A new group of bees is put in the Observation Hive each spring.

2. Can I bring an injured or orphaned wild animal to you?

The Nature Center does not care for wild animals. Instead contact the Wildlife Rehabilitation Center at 651-486-9453.

3. How did the stuffed animals get here? Did you kill them?

Most of the taxidermy is donated to us, sometimes by hunters and sometimes by people who saw the animal get hit by a car or fly into a window. We use their bodies to teach people how to love and respect nature.

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1. What do I do if online incident reporting is not right for me?

If your incident is an emergency, call 911. If non-emergency call 651-767-0640.

2. What if this happened in another city can I file a report using this online police citizen reporting system?

No. If a crime took place outside of the City of Roseville, please call the police department for that city.

3. What if the incident happened on an interstate freeway or highway?

If the incident took place on Interstate 35 or Highway 36, please call the Minnesota State Patrol (9-1-1) to report the incident.

4. What is a known or possible suspect?

A known suspect is when you or someone else knows the person or where to find the person who committed the crime or the license plate number of the vehicle the suspect(s) were in.

5. What is a crime “motivated by bias?"

When you, the victim, believes the offender was motivated to commit the act based on race, religion, national origin, sex, age, disability or characteristics identified as sexual orientation.

6. What information do I need to gather to complete an online report?

Who, is reporting the incident or owns the property (name, date of birth, contact information); What was lost, stolen or damaged (make, model, serial number, description, estimated value of loss)- photos are helpful; When it happened (date and time); Where it happened (the address).

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1. Can I pay for my passport with a credit card?

Passport application and service fees must be paid by check (personal, certified, cashier's, traveler's) or money order payable to "U.S. Department of State." Separate checks or money orders are needed for each application. One check for the entire family is no longer accepted.

Unfortunately, these fees may not be paid with a credit or debit card. All other fees, including processing and photo fees must be paid separately and may be paid by cash, check (from a Minnesota bank) payable to City of Roseville, debit or credit card (MasterCard, Visa or Discover).

2. Do you take passport photos?

Yes, we take passport photos at our location. The fee for photos is $15 per person. Visit our Passports page for additional information.

3. Are appointments required to apply for a passport?

No. The Roseville Passport Center is now offering both walk-in and appointment services to process Passport Applications and provide photo services. To schedule an appointment, visit rosevillepassportcenter.fullslate.com.

Note: The Passport Center begins a standby process for walk-in services one hour before closing time in an effort to complete as many transactions as possible. Requests for walk-in transactions occurring less than an hour before closing time cannot be guaranteed.

,

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1. How do I get a copy of a police report or make a data request?

Police and accident reports are available no less than seven days after the incident. You can request a copy of a report or make a data request by downloading a Request for Information Form and emailing to policerecords@cityofroseville.com. You may also call the police department Monday thru Friday 8:00 a.m. to 4:30 p.m. (651-792-7008). 

2. How can I pick up my property or inquire about found property?

Appointments are required for all property releases. Please email or call 651-792-7236 to set up a date and time to pick up your property.

Learn more about the property room.

3. How do I obtain a permit to purchase or carry a firearm?

A Permit to Carry a Firearm must be requested through the County Sheriff’s Department in which you reside. The Permit To Purchase Firearms application may be downloaded, completed and returned to the Roseville Police Department for processing. Applications may be mailed in or dropped off in person or in the drop box in the City Hall parking lot. If you have questions, contact Kelly Roberto at Kelly.Roberto@cityofroseville.com or 651-792-7204.

Application to Purchase A Firearm

4. How do I file a commendation or complaint report?

A PDF version this form (with instructions) is available for download by clicking on the link below.
Commendation/Complaint Report Form

5. What should I do if I am stopped by police?

Please read this informational message to help you better understand what to expect from police officers if you are stopped or questioned.

6. Can I request special parking considerations for an event?

No parking signs may be covered for events with permission from the police department. Please fill out and submit the online parking request form. All applications must be received no later than five days prior to event. Application responses will be sent by email.

Parking Request Form

7. Is it legal to solicit/peddle in the City of Roseville?

Yes, with the following restrictions per City Ordinance 407.02(H)--link below.
City Ordinance 407.02(H)

8. How can I address speeding vehicles on my street?

Visit www.dot.state.mn.us/speed to learn how speed limits are set and what is required to get them changed.

Adopt a speed board through the department's
Neighborhood Speed Board Program

9. What should I do if I see a coyote in my neighborhood?

Please visit the Minnesota DNR link below that provides advice on coping with wildlife in your neighborhood.
Minnesota DNR Site

10. How do I host a Night to Unite party?

Night to Unite is a great way for neighbors to get to know one another and promote Community Safety.

Register your party and you'll be eligible for prizes.

11. Teen Behavior? Answers for Concerned Parents

Anyone who has a relationship with teens can sometimes struggle with challenging behaviors. The Ramsey County Sheriff's Department with input from neighboring law enforcement agencies, has consolidated the valuable resource, Adolescent Behavior--Answers for Concerned Parents

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1. Who do I call if there's an issue with the sewer?

If you have a sewer backup, the first thing to do is call the City. During the workday, call 651-792-7004, and after hours call 651-767-0640. We will send someone out to determine whether the blockage is in the homeowner’s sewer line or in the City’s sewer main.

If the blockage is in the homeowner’s sewer line (connection from the home to the sewer main), the homeowner is responsible to contact a plumber and pay any cleanup or repair costs.

2. How do I report a street light outage?

Contact Xcel Energy at (800) 960-6235 or visit their website. Xcel Energy Website

3. What is the right-of-way?

Right-of-way is city-owned property that encompasses the street and boulevard, which in Roseville runs an average of 12'-14' behind the curb.

4. How do I find my property lines?

The City does not survey residential properties. A metal stake should be buried at each corner of the property, which can be located with a metal detector. Contact the Engineering Department to get additional information on where your front property line starts.

Contact Public Works

5. Where can I get information on my property taxes and assessments?

Please call Ramsey County at 651-266-2000 or visit their website. Note: Pending assessments can be verified at Roseville

Ramsey County Website

6. What are those flags for in my front yard?

When the City, utility companies, or others need to dig in the right-of-way, locations of buried lines in that area are marked with colored flags to avoid damaging them. Call Gopher State One Call to have utilities marked 651-454-0002, 1-800-252-1166. Gopher State One Call

7. How do I get a new street light on my street?

Neighborhoods can submit a request to the city for additional street lights as long as the residents in the area approve of the light and it is compliant with the city Street Light Policy.

Contact Public Works at 651-792-7004 or by email at PublicWorks@cityofroseville.com for more information.

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1. Where can I recycle electronics?

There are a number of electronics recycling companies in the area. How do I get rid of this?

2. What types of plastic can I recycle?

You can recycle plastic food and beverage containers except for 3s, 6s or black plastics.

Plastic bags cannot be recycled curbside but can be taken to a participating grocery store or check Plastic Film Recycling for more information.

3. What do I do with my old fluorescent bulbs and tubes?

Fluorescent bulbs tubes contain a small amount of mercury so they can't go in your trash. Take them to Ramsey County's free Household Hazardous Waste site. Businesses call 651-266-1199 for options. Calls answered 24/7

4. Do I need to clean my cans and jars and remove the labels?

We want containers to be clean, but not spotless. A quick rinse is okay. It's okay to leave labels on.

5. Doesn't recycling use more energy than manufacturing from virgin materials?

Hands down recycling saves money. Manufacturers use less energy to make products from recycled materials.

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1. Which rental dwellings need licenses?

Multifamily rental buildings with 5 or more dwelling units are required to be licensed.

2. Why do rental dwellings need to be licensed?

In October 2013, the Roseville City Council passed an ordinance requiring multifamily rental dwellings with 5 or more units to be licensed. The Rental License Program helps assure that MRDs with 5 or more units are safe, sanitary, and well-maintained throughout our community. Beginning in 2018, the Fire Department began managing the program.

3. When is the license fee due?

The license fee is paid before the end of the first quarter of each year. License fees can be paid online or by sending a check to the Fire Department.

4. How much are the fees?

Fees are set by the City Council on an annual basis.

5. Will all units be inspected?

Approximately 33 percent of building units are inspected each year. Additional units may be inspected if the inspector determines more are needed to give an accurate rating of the entire rental building.

6. Does the owner need to accompany the inspector?

The owner/manager or property representative needs to accompany the inspector the entire duration of the inspection.

7. Who decides which units will be inspected?

The fire inspector chooses which units to inspect. The owner/manager is required to give reasonable notice of entry to all rental unit tenants.

8. When will the inspection occur?

A date and time for the inspection will be assigned and included in the license renewal packet.

9. How long is the license valid?

A license is valid for one year.

10. When will the license be issued?

The license is issued when the building has passed inspection and the license fees have been paid.

11. When will we receive license renewal information?

License renewal information will be sent to the property owner approximately 90 to 120 days prior to the license expiration date.

12. Where can I find the entire Rental License Ordinance?

A copy of the Rental License Ordinance is available in Title 9; Chapter 908 of the City Code.

City Code Chapter 908

13. Who should I contact if I have more questions regarding rental licenses?

Please contact the Fire Inspection Line at 651-792-7340 or fireinspections@cityofroseville.com.

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1. Will the City do an inspection of my rental property?

An interior inspection is not required. The City will do a walk-by inspection as part of its Neighborhood Enhancement Program.

2. How many renters can I have?

A maximum of 1 family or 4 unrelated adults or 3 boarders can occupy a single-family rental unit.

3. How often do I have to register my property?

Registration occurs on an annual basis and expires 365 days from date of issuance.

4. What happens if I add renters or boarders after I register?

You must notify the City of any change in occupancy within 30 days of the change. See question #2 for occupancy limits.

5. What happens if I sell my property?

Registrations are non-transferable. New owners must apply for a new registration within 30 days of the sale.

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1. Can I rent skates for public skating?

Yes, we have a limited number of skates in each size available for rent during all public skating sessions.

2. Do you offer skating lessons?

Yes, the Skating School teaches ISI skating techniques for skaters age 3-18.

3. What is the distance around the Guidant John Rose MN OVAL?

One lap around the track equals 400 meters, 4 laps around makes 1 mile!

4. Does the OVAL close due to inclement weather?

Yes, the OVAL does close due to excessive snowfall or extreme cold.

If snow is falling at a rate greater than can be cleared by the Zamboni, the OVAL must be closed to maintain a quality, safe sheet of ice.

As a general guideline, OVAL activities are cancelled when windchills are consistently below -25 degrees according to Weather.com. However, user groups have the option to skate even if windchills fall below this threshold with management approval.

5. How many people can the banquet facility accommodate?

We can accommodate up to 280 people for a dinner reception. Our rooms can be set up in a number of different ways to fit your needs.

6. What types of events does the Roseville Skating Center host?

Due to its uniqueness the Guidant John Rose MN OVAL is able to host many different kinds of events and activities. Some include: World Cup Speedskating, World Bandy Championships, National Bandy Championships, Aggressive Skating Association qualifying competitions and the Minnesota Wild jersey unveiling ceremony. The Banquet facilities are often host to wedding ceremonies, meetings, church groups, and many other social activities.

7. Can we host a birthday skating party at the Skating Center?

Yes, you can rent a banquet room during a public skating session for your birthday celebration.

8. Do you have group rates?

Yes, we offer discounted rates to groups of 20 or more people. Please call (651) 792-7124 to book your group outing.

9. Is the OVAL the same as the Skating Center?

The OVAL is one part of the Roseville Skating Center. The Skating Center also includes an indoor arena and a first-class banquet facility.

10. How do you keep the ice from melting in the fall and spring when the temperatures can be so warm?

The Guidant John Rose MN OVAL has a state of the art cooling system that includes 800+ tons of refrigeration and 84 miles of underground piping to cool the 110,000 square feet of ice.

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1. What is the Tenant Notification Ordinance?

Properties containing 5 or more rental housing units at the time of sale must provide notice to all tenants and the City that a transfer of ownership has occurred. Once notice is provided, a three-month “tenant notification period” begins. During the 90-day period, the new owner may be required to pay relocation benefits to a tenant if the owner issues a non-renewal without cause or non-renewal due to rescreening. The new owner could also be subject to paying relocation assistance if they increase the rent, re-screen existing residents, or implement a material change to the lease resulting in a tenant giving notice to terminate their lease.

2. What does it mean for renters?

Upon sale of a property, tenants in Roseville are no longer be subject to immediate changes to their rental terms that could impact their housing. Renters are given a minimum of 90 days grace time before changes can be made by a new owner. If the required grace time is not provided by the new owner, a tenant may be entitled to relocation assistance in the amount of three months’ rent.

3. Why was the ordinance adopted?

The City is concerned about the displacement of tenants residing in properties that have been sold to a new owner. The ordinance created a 90-day period of time in which residents can work with housing support resources and seek alternative housing if they are facing lease non-renewals without cause, unaffordable rent increases, new screening criteria requirements, or other material changes to their rental agreement that force a move.

4. When does the ordinance apply?

The ordinance applies when a rental housing property with 5 or more rental units transfers ownership.

5. Who needs to be notified?

The new property owner must notify all tenants and the City of Roseville. The 90-day grace period begins upon receipt of the notice.

6. Are there income restrictions that apply?

No, the ordinance would apply to all rental buildings with 5 or more rental units regardless of the amount of rent charged or the tenant’s income.

7. Does a tenant have to move out during the 3 month notification period to qualify for relocation assistance?

No. Provided the qualifying event triggering relocation assistance occurs within the 90-day notice period, relocation fees must be paid in accordance with the ordinance.

8. Does the ordinance apply if a building changes property management?

No, the ordinance only applies if the ownership of the property transfers.

9. When does the new owner have to provide relocation benefits?

A new owner would be required to pay relocation assistance if during the three-month tenant notification period the new owner:

• Raises the rent and the tenant terminates his or her rental agreement due to the rent increase;
• Requires existing tenants to be re-screened or comply with new screening criteria and the owner or tenant terminates the tenant’s lease;
• Does not renew the tenant’s rental agreement without cause; or
• Imposes a material change in the terms of the lease and the owner or tenant terminates or does not renew the tenant’s lease.

Relocation assistance may also be required if material changes to lease terms are implemented by new ownership in the first 30 days immediately following the end of three-month tenant notification period IF such changes were not disclosed in the notice.

10. Do property sales include transfers of ownership to family members, or as the result of inheritance?

If it is an actual transfer of ownership title that was not previously in place, it would be considered a sale and the ordinance would apply.

11. Does the ordinance apply to bank-owned or foreclosed properties?

Yes, all rental properties with 5 or more rental units transferring ownership through the sale of the property would be required to comply with the ordinance. In the case of a foreclosed property, the three month notification period will begin when the redemption period has expired and the new owner has taken possession of the property.

12. What is my responsibility as a SELLER of a rental property with 5 or more units?

Sellers should make sure that potential buyers are aware of the ordinance either directly or through their broker.

If you are planning on selling a multiple-family rental housing building having 5 or more dwelling units where at least 20 percent of the units rent for an amount that qualifies as “affordable” in Ramsey County, additional requirements will apply. Please contact the Community Development Department for more details.

13. What are my responsibilities as a BUYER of a rental property with 5 or more units?

If the property has 5 or more rental units, a new owner is required to comply with the requirements of the Roseville Tenant Notification Ordinance.

New building owners are also responsible for obtaining a new rental license for the property regardless of whether the present owner has a license for the current year.

If you need any help understanding the ordinance or your next steps as a new owner, please contact the Community Development Department. City staff wants to ensure all of your questions are answered well in advance of any sale.

14. Can I raise rents, facilitate non-renewals without cause, make material changes to the lease, or re-screen existing residents during the tenant notification period following the ownership transfer?

This ordinance does not prohibit a new owner from taking the actions listed above. However, the owner would be required to pay resident relocation benefits if they issue lease non-renewals (without cause or due to re-screening), or take any of these actions during the 90-day tenant notification period and the resident gives notice to move as a result.

15. Are there any restrictions after the 90-day tenant notification period expires?

If the new owner intends to increase rent, require existing tenants to be rescreened, terminate or not renew housing unit rental agreements, or impose a material change in the terms of the lease within the 30 days immediately following the end of three-month tenant notification period, the owner must disclose this information to tenants within the required notice. Failure to do so may subject the owner to penalties as outlined in the ordinance. After that time, the Roseville Tenant Notification Ordinance would no longer apply and owners can manage the property in accordance with their preferred management practices.

16. If a lease expires during the three-month notification period, can I raise the rent?

You can renew the lease, but any rent increases must be effective following the expiration of the 90-day tenant notification period or the owner may be subject to paying relocation benefits.