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The original item was published from 6/18/2014 11:25:12 AM to 6/26/2014 12:05:01 AM.

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Posted on: June 18, 2014

[ARCHIVED] Roseville License Center Receives Top Grade

Putting modesty aside, Roseville is terrific! Don’t take our word for it, listen to the Minnesota Department of Public Safety (DPS) and the U.S. State Department.

DPS recently audited the Roseville License Center’s policies and procedures related to issuing vehicle registrations, tab renewals and other motor vehicle transactions. They gave the License Center the highest rating possible, noting that it regularly exceeded the State’s standards. In its audit, DPS noted that the License Center’s transaction error rate was extremely low. Approximately 99.3% of all transactions in the past year were processed error free. This is especially notable considering the Roseville License Center is the one of the busiest deputy registrar offices in the state.

The State Department audited the License Center’s Passport Operation policies and procedures, reviewing 71 policy and procedure categories. We are proud that the license center scored a perfect 100 percent.

The license center provides a valuable service to the community. Because of its efficiency and effectiveness, it creates an annual operating surplus that funds other city services including police, fire and street maintenance.

If you have questions about the audits or the Roseville License Center contact us at 651-792-7010 or www.cityofroseville.com/licensecenter.

Roseville employees take great pride in providing the best service possible. Please join us as we congratulate the License Center for the quality service they provide to the City of Roseville.

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